Privacy Policy

Privacy Policy – LinkageLeap

Effective Date: [01-04-2026]

LinkageLeap (“we”, “our”, or “us”) is a School management platform designed to facilitate digital education, communication, and administration for schools.

We are committed to protecting your privacy and complying with applicable laws including the Digital Personal Data Protection Act, 2023 (India) and global best practices.

1. Scope

This Privacy Policy applies to:

  • Website: https://aws.linkageleap.com

  • Mobile Applications (Student, Teacher, Admin apps)

  • All services provided under the LinkageLeap platform

2. Roles & Responsibilities (Important for SaaS)

  • School (Client) → Data Fiduciary (Controller)

  • LinkageLeap → Data Processor

We process data strictly on behalf of the school.

3. Information We Collect

a) Personal Information

  • Name, email, phone number

  • Address and profile details

  • Login credentials

b) Student Data (Sensitive)

  • Attendance, results, performance

  • Assignments, timetable, academic records

  • Communication logs

c) Technical Data

  • IP address, device, browser

  • Usage logs and session activity

4. Purpose of Data Processing

We process data to:

  • Deliver school management services

  • Enable communication between stakeholders

  • Maintain academic and administrative records

  • Improve platform performance

  • Ensure safety, fraud prevention, and compliance

5. Legal Basis (DPDP Act Compliance)

We process data based on:

  • Consent (from users or schools)

  • Legitimate educational purpose

  • Legal obligations

Users have the right to withdraw consent at any time.

6. Children’s Data Protection

We process student data (including minors):

  • Only under authorization of schools

  • Strictly for educational purposes

  • With enhanced security and restricted access

7. Data Sharing

We do NOT sell personal data.

We may share data:

  • With authorized school personnel

  • With trusted service providers (hosting, SMS, email, payment gateways)

  • When required by law

All third parties are bound by confidentiality obligations.

8. Data Security Measures

We implement:

  • HTTPS encryption

  • Role-based access control

  • Secure cloud infrastructure

  • Regular monitoring and updates

Despite this, users must safeguard their credentials.

9. Data Retention

  • Data is retained as long as required by the school

  • Schools control retention and deletion policies

  • Data may be retained for legal compliance where required

10. User Rights (DPDP + Global Compliance)

Users have the right to:

  • Access their data

  • Request correction

  • Request deletion

  • Withdraw consent

  • File grievance

Requests can be made via school administration or directly to us.

11. Cookies & Tracking

We use cookies for:

  • Authentication

  • Performance tracking

  • User experience enhancement

Users can disable cookies in browser settings.

12. Third-Party Integrations

We may integrate with:

  • Payment gateways

  • SMS/email providers

  • Analytics tools

We are not responsible for third-party privacy practices.

13. Data Processing Agreement (DPA)

For schools using LinkageLeap:

  • We act strictly as a Data Processor

  • Data ownership remains with the school

  • We process data only as per school instructions

  • We implement adequate safeguards and confidentiality

  • Data is not used for advertising or resale

Separate DPA can be executed upon request.

14. Cross-Border Data Transfer

If data is processed outside India:

  • We ensure adequate safeguards

  • Comply with applicable laws

15. Changes to Policy

We may update this policy periodically. Continued use implies acceptance of updates.

16. Grievance Officer (DPDP Requirement)

Email: contact@linkageleap.com
Users may contact the grievance officer for any complaints.

17. Contact Us

contact@linkageleap.com

By using LinkageLeap, you agree to this Privacy Policy and data handling practices.